You can click Keep a Copy, because you will be erasing your Mac later. If you need a quick fix or are in a hurry, remember that if you’ve got an Office 365 for Mac subscription, you can use the online version of Office 2016 until you’ve managed to fix the desktop version of Office 2016 on your Mac. If you’re having problems with Office 2016 for Mac especially Outlook 2016 crashes, Word 2016 crashing or Office 2016 crashing in Sierra, High Sierra or Mojave here’s a comprehensive list of solutions to repair Office 2016 on Mac. We strongly recommend upgrading to Office 2019 as it fixes many of the problems users commonly experience in Office 2016. Important Update: Microsoft Office 2019 for Mac has now been released. 2018 Word For Mac 15.39 Recover After Crash Movie.2018 Word For Mac 15.39 Recover After Crash Test.Sometimes I can recover the document, sometimes it will not let me. Every time I try to add a citation it crashes word and closes down. Hi, I have Microsoft Word for Mac - Version 16.15 word. And decrease autosave time to one minute. How to recover unsaved and lost Microsoft Word files on windows 7/8/10.